Astrixoventa

Information we collect

We collect information necessary to provide services, communicate with you, and operate our website. Categories of data include contact information such as name, company, email address, and telephone number provided when you request a proposal or contact us. We may collect business metadata related to your organization, such as company size, industry, and role, to scope engagements. We collect usage data about interactions with our website, including page views, IP addresses, device and browser information, and referral sources. For clients, we may process service-related data that you share with us to diagnose systems and perform automation or analytics. We do not intentionally collect sensitive personal data unless specifically agreed and only where necessary for a contractual purpose. Personal data is collected directly from you or from your organization during the onboarding and proposal process. We also receive data from third-party services such as analytics providers to help improve site performance and user experience. When we collect information, we limit the scope to what is necessary to deliver the stated service or support the website operation.

How we use information

We use collected information to respond to inquiries, deliver proposals, and provide contracted services including diagnostics, automation, and advisory work. Contact information is used to schedule calls, share deliverables, and manage the client relationship. Usage data helps us maintain and improve the website, measure interest in content, and analyze traffic patterns to improve accessibility and performance. Business and operational data you provide during an engagement is used to analyze bottlenecks, design automations, implement orchestration, and create operational playbooks. We may use aggregated, de-identified data for product improvement and to publish anonymized case studies with client consent. Where processing requires a legal basis, we rely on consent, performance of a contract, legitimate interests that do not override your rights, or legal obligations. We will not use your personal data for unrelated marketing without clear consent. If you have subscribed to updates, we will send occasional newsletters and briefings with actionable content; these messages include an easy opt-out link in each communication.

Cookies and similar technologies

We use cookies and similar technologies to operate the website and to provide analytics and performance metrics. Cookies fall into several categories: essential cookies required to enable site navigation and forms; preference cookies that store user choices; and analytics cookies that help us understand site usage. Our cookie consent banner appears on the site and offers the ability to accept or reject non-essential cookies. Essential cookies are necessary for the site to function and cannot be rejected if you want to use all features. Non-essential cookies are optional and serve to improve performance and measure content engagement. Third-party analytics providers may place cookies as described in their privacy policies. Many browsers allow you to manage cookies or clear stored data. Please note that blocking cookies may impact functionality, including form autofill and session persistence. For details on the types of cookies we set, how long they persist, and how you can control them, contact us or review the cookie section in the website footer resources.

Sharing and disclosure

We do not sell personal data. We may share information with third parties in limited contexts necessary to provide services. Examples include cloud hosting providers, analytics services, payment processors, and subcontractors we engage to deliver technical work. We require service providers to protect data and to process it only on our instructions. We may disclose information to comply with legal obligations or to respond to lawful requests by public authorities. In acquisitions or business reorganizations, personal data may be transferred as part of the business assets, in which case the receiving party will assume the rights and obligations to process the data consistent with this policy and applicable law. Where we share data for a purpose beyond the scope of this policy, we will seek your consent when required by law. When publishing case studies or portfolio content, we will obtain client consent and avoid including personal data without explicit permission.

Data security and retention

We maintain administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. Safeguards include access controls, encrypted communication channels, secure storage, and vulnerability management practices. We limit access to data to authorized personnel and require vendors to meet equivalent security standards. Despite these safeguards, no internet transmission or electronic storage is fully secure. If a security incident affecting personal data occurs, we will notify affected parties and regulators as required by law. We retain personal data only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law. Retention periods vary by data type and purpose; for example, client engagement records may be retained for several years for contractual and accounting purposes, while marketing contact lists are retained until you unsubscribe. If you request deletion of your personal data, we will remove it unless retention is necessary for legal compliance or legitimate business operations. For specific retention inquiries, contact our privacy email below.

Your rights and choices

Subject to applicable law, you may have rights to access, correct, update, or delete personal data we hold about you. You may also have the right to restrict or object to certain processing, receive a copy of your data in a portable format, or withdraw consent where processing is based on consent. To exercise these rights, contact us at the address below. We will verify identity before responding to requests to protect privacy and security. We do not use automated decision-making that produces legal effects or similarly significant impacts without explicit notice. If you are in the European Economic Area, California, or another jurisdiction with specific data protection laws, additional rights and protections may apply and we will follow lawful processes to comply. You may also file a complaint with a supervisory authority where you live. We seek to resolve inquiries directly and promptly; please contact us first so we can address your concerns and provide guidance on available remedies.

International transfers

Astrixoventa operates from the United States and may transfer information to service providers or personnel located in other countries to perform services or host data. Where transfers occur, we implement appropriate safeguards such as standard contractual clauses, data processing agreements, and security measures consistent with applicable law. If you have questions about cross-border processing, please contact our privacy team for details on safeguards relevant to your data. We will comply with any additional transfer mechanisms required by local law where applicable.

Children and minors

Our services and website are not directed to children under the age of 16. We do not knowingly collect personal data from children under that age. If you believe we have collected personal data from a child in error, please contact us and we will delete such information promptly where required by law. For parents and guardians seeking to correct or remove a child’s data, contact us and provide sufficient information to identify the data and account so we can respond.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be posted with a new effective date and, where required, we will provide notice through the website or direct communication. We encourage you to review this policy periodically to stay informed about our privacy practices. The latest version on this page governs our data practices for new and ongoing processing activities after the effective date.

Contact us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact our privacy team: Astrixoventa, Privacy Office, 1355 Market St, Suite 700, San Francisco, CA 94103, United States. Email: [email protected]. Phone: +1 (415) 555-0134. We aim to respond to privacy inquiries promptly and to cooperate with applicable data protection authorities when required.

References: this policy is intended to be consistent with common privacy frameworks and applicable law. For country-specific inquiries, please include your country of residence in your message so we can provide relevant guidance.